Crisis Management


When the worst happens, entrust de La Garza with your crisis communications!
Call (713) 622-8818!


A ship strikes a bridge and leaks tens of thousands of barrels of fuel oil. A natural gas pipeline ruptures and explodes. A fuel laden barge runs aground in a storm. A powerful professional service firm is indicted. An industrial helicopter crashes and kills a dozen company employees. A non-governmental organization is scrutinized by an award winning investigative news team. A high-powered CEO is accused of sexual harassment.

We’ve been there, and done that!

de La Garza Public Relations has managed crisis communications in a variety of incidents both foreign and domestic during our more than 27 years of business.
  • We are among only a few public relations firms with experience operating in the Joint Information Center of the Federal government’s Unified Command System for handling catastrophic incidents.
  • We provide 24/7 on-call crisis communications response service.
  • We prepare customized crisis communications plans and perform drills to test
    a client’s response capabilities.
  • We can accurately assess an organization’s crisis communications preparedness.
  • We provide on-site and studio based customized media training for preparing a company’s spokesperson.
  • We teach clients how to take control of their communications in a crisis.
  • We are crisis communications experts and the crisis communications counselors
    for business and industry – foreign and domestic.
  • We’ve seen and experienced more crisis conditions than any of our competitors.
  • We are internationally known as well as widely trusted and respected as crisis communications experts.
  • We get the job done anytime, anywhere. We’re not known as crisis experts for nothing.
Your hard-earned reputation is in good hands when we take control of your crisis communications!

Our Crisis Communications Tool Kit gives you peace of mind in a crisis!


Toyota never imagined that its vehicles would fail in extraordinary numbers and send motorists to their deaths. Goldman Sachs, the new poster child for corporate greed, has added bad publicity to its list of financial risks. But other examples come to mind.

What about the non-profit agency caught off guard by a highly publicized internal conflict of interest? Or the company staggered financially after the CFO embezzled millions of dollars? Or the law firm embroiled in a messy malpractice lawsuit? Or the physician responsible for a surgical foul up that killed a patient. Or the accounting firm accused of bungling an audit? Or the non-governmental agency that’s in the public eye for a glaring lack of financial accountability? Or the college brought to its knees when a troubled student guns down a whole classroom? Or the financial institution making headlines for its generous bonus and incentive plans for high performing executives?

The landscape is littered with companies and organizations that were caught unprepared to communicate when a crisis struck with little or no warning. Now there’s a simple solution that makes it easy for any business or group to be prepared in advance for any potential crisis.

Drawing on our crisis experience, de La Garza has developed The Crisis Tool Kit, which contains the basic and necessary tools to help your business deal with a crisis.

The tools include:
  • Crisis Audit - A comprehensive crisis communications audit that identifies your risks.
  • Crisis Plan - A professionally written crisis communications plan that is tailored to your company’s specific needs and addresses your risks.
  • Crisis Drill - A challenging half-day crisis communications drill that simulates real world incidents that can cripple your operations and ruin your reputation.
  • Media Training - A half-day of intense media training that prepares your company spokesman for any media experiences.
  • Crisis Response – A 24/7 crisis communications response by de La Garza’s team of seasoned experts who will respond to your crisis and support your communications team.
We offer a tool kit for every company and its specific needs.

Here are tool kit options:
  • The Basic 101 Crisis Tool Kit - includes the crisis communications audit and plan.
  • The 201 Crisis Tool Kit - includes all of the above and a half-day of media training.
  • The 301 Crisis Kit - includes all of the above and a half-day crisis communications drill.
  • The 401 Crisis Tool Kit - includes all of the above and comes backed with our 24/7 crisis response and support team of seasoned experts to help you manage your communications in an actual crisis.

Let us advise you in helping you select the best Crisis Tool Kit for protecting your company’s reputation and brand name. Call us today for a no obligation, complimentary consultation. Don’t be unprepared when a crisis strikes your company or group!

de La Garza Public Relations- delagarza-pr.com/henry@delagarza-pr.com/713.622.8818

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